MiniHiki — Terms of Service

Effective from: 1 September 2026 Application: MiniHiki (iOS, Android) — free download Service provider: Niku Peltokangas Address: Seinäjoki, Finland Email: support@minihiki.com

1. General

These terms of service ("Terms") apply to the use of the MiniHiki application ("Service"). The Service is a physical activity motivation app for children, in which a coach (an adult) creates teams, plans weekly programmes, and children complete exercises on their own devices, collecting stars and achievements.

By using the Service you accept these Terms. If you do not accept them, do not use the Service. Under the Finnish Consumer Protection Act (38/1978) a consumer has a 14-day right of withdrawal in distance selling — for the right of withdrawal see section 6.

Geographic availability of the Service: The Service is available in those countries where distribution of the app has been opened in the Apple App Store and Google Play. The Service is not directed at, and is not marketed to, residents of other countries.

2. User roles and age limits

2.1 Coach (adult, 18+)

A coach creates an account in the Service with an email address and a password, sets up a team, adds children to the team and acts as the person responsible for their data. A coach must be at least 18 years of age and legally competent to enter into contracts.

The coach undertakes to:

• provide only truthful information to the Service
• keep the account password and invitation codes secure
• obtain consent from the guardian of a child under 13 before adding the child to a team (GDPR Article 8 + EU digital services legislation)
• act in relation to children's data as a data controller or its representative within the framework of the Service
• report data breaches immediately to privacy@minihiki.com

2.2 Child (under 18)

A child uses the Service with the joining codes provided by the coach or guardian. The Service does not collect an email address, password or surname from the child. Use by a child under 13 requires the guardian's prior consent (see the Privacy Policy).

2.3 Co-coach (invited assistant)

A team administrator may invite other adults into the coach role (limited rights — no access to billing or to deleting the team). A co-coach must be 18+ and must accept these Terms when accepting the invitation.

3. Subscription plans and pricing

The Service is provided as a monthly subscription service. Pricing consists of a fixed base fee and a usage-based per-child fee. Some features are available as a separately priced add-on (section 3.4).

With regard to value added tax:

• The price shown is the total price for the consumer. If the seller is registered for VAT, any value added tax is included in that price and is itemised on the receipt. The price does not change depending on whether the seller is registered.
• The applicable rate is determined by the applicable legislation. In cross-border consumer sales within the EU, the seller's home country rate applies until the EU annual threshold of €10,000 is exceeded; after that the tax is determined by the buyer's country of residence. The total price paid by the consumer does not change in either phase.
• Club licence prices are exclusive of VAT. Value added tax is added to the invoice. A club that provides its VAT number is subject to the reverse charge where the conditions for it are met.

| Plan | Base fee | Per-child fee | Teams | Children / team | |---|---|---|---|---| | Trial | €0 | €0 | 1 | 50 | | Coach | €12.99/month | €0.60/child/month | 1 | 40 | | Team | €29.99/month | €0.60/child/month | 3 | 50 | | Club | €12.99/team/month | €0.60/child/month | Unlimited | 50 |

3.1 Trial period

New teams begin with a 14-day free trial period (club licence: 30 days). The trial does not require a payment method to be added in advance. When the trial ends, the Service is locked for new actions (adding new children, saving completions) until a paid subscription has been activated — existing data is retained for 30 days.

3.2 Subscription activation and billing

• Payment transactions are handled through a third-party payment service provider (Stripe). A subscription is activated through the MiniHiki website. Stripe's terms also form part of the overall agreement.
• The per-child fee is calculated on the basis of the number of team members and updates automatically when children are added or removed.
• The subscription runs until further notice and is billed monthly in advance.
• Price changes are notified at least 30 days before the change takes effect. The user may terminate the subscription in accordance with section 6.

3.3 Plan limits

When a team or the number of children exceeds the limit allowed by the plan, the attempt to add is blocked and the Service proposes an upgrade. Members added earlier are retained in a locked ("read only") state when a plan is downgraded — their data is retained, but new completions cannot be saved until the plan is upgraded or members are removed.

3.4 Premium add-on

Some features of the Service are available as a separate add-on which is not included in the plans listed in the table in section 3.

| Add-on | Price | Contents | |---|---|---| | Premium | €4.99/month / team | Quiz and Challenge |

• Premium is subscribed to and cancelled on a per-team basis. It is billed in addition to the plan's base fee and per-child fee.
• Premium features are available without a separate charge for the duration of the trial period (section 3.1).
• Premium may be included in a club agreement (section 3.5), in which case it is not billed separately.
• MiniHiki may open Premium features to all users for a limited time as a campaign. A campaign does not create a permanent right to those features.
• When Premium is not in force, content created earlier is retained, but new Quizzes or Challenges cannot be created.

3.5 Club licence

A club licence is an agreement made with a sports club, in which the club is responsible for payment on behalf of several teams.

• The contracting party is the club, not an individual coach. The club designates a contact person who administers the licence.
• Billing is based on the number of teams covered by the licence and on the per-child fee in accordance with the table in section 3.
• The trial period is 30 days (14 days in the other plans).
• The Premium add-on may be included in the agreement by separate arrangement.
• When a club licence ends, the teams covered by it are not deleted: the coach of each team may continue by activating their own subscription. Before activation, the team is in the locked state described in section 3.1.

4. User responsibilities

The user undertakes not to:

• use the Service for any unlawful purpose
• share account credentials or invitation codes with anyone other than the intended recipient
• upload inappropriate content (images, videos, texts) to a team — the Service is designed for use by children and content must be age-appropriate
• attempt to break into the Service, load it artificially or prevent its operation for other users

The service provider may suspend or terminate an account immediately if the user materially breaches these Terms.

5. Content and intellectual property rights

5.1 Content uploaded by the user

A coach may add their own images, videos and PDF files to exercises. Ownership of the content remains with the user. By uploading content, the user grants the service provider a non-exclusive right to process, store and display the content to the extent required for the operation of the Service (limited to members of the team).

The user is responsible for having the right to upload the content to the Service (e.g. their own images or properly licensed materials). Content that infringes copyright will be removed once the service provider becomes aware of it.

5.2 Aggregated statistical data

In connection with the creation and use of a team, the Service collects aggregated statistical data (sport, club name, number of completions at daily level). This data contains no personal data and cannot be linked to an individual user. The service provider may use aggregated data for developing the Service and for business planning. For further details see the Privacy Policy, section 2.5.

5.3 Copyright in the Service

The application's code, design, brand (MiniHiki), mascot and default exercise templates are the property of the service provider or its licensors. The right of use is limited to normal use of the Service — commercial distribution, reverse engineering and derivative works are prohibited.

5B. Marketplace (content store)

5B.1 General

The Service includes a content store ("Marketplace") in which third parties ("Creators") may sell training programmes to coaches. The service provider acts as an intermediary and is not responsible for the quality or suitability of content produced by Creators.

5B.2 Purchases

Marketplace purchases are one-off purchases. Purchased training programmes are copied into the exercise library of the coach's team. Payment is handled through Stripe. After purchase, the content remains permanently available to the coach and is not removed even if the Creator removes the original listing.

5B.3 Creators' responsibility

A Creator is responsible for ensuring that the content they sell is their own or that they have the right to sell it. The service provider reviews listings before publication but is not responsible for the accuracy of the content or for copyright.

6. Ending a subscription and right of withdrawal

6.1 Termination by the user

The user may terminate the subscription at any time from the Service settings or through the Stripe customer portal. Termination takes effect at the end of the current billing period — the service works for the remainder of the period, and no refund is given for monthly fees already paid, except for the right of withdrawal under section 6.2.

6.2 14-day right of withdrawal (Consumer Protection Act 38/1978, section 14)

A consumer has the right to withdraw from a new subscription within 14 days of concluding the agreement without giving a reason, and to receive a full refund. Withdrawal is made by sending a withdrawal request to support@minihiki.com with the subject "Withdrawal", or by using the withdrawal form in the Service settings.

The right of withdrawal does not apply to digital content already delivered if you have expressly consented to the service beginning during the withdrawal period and have acknowledged that you thereby lose your right of withdrawal.

6.3 The service provider's right to terminate an account

The service provider may terminate an account immediately if:

• the user materially or repeatedly breaches these Terms
• the user fails to pay an overdue monthly fee more than 30 days after a reminder
• the Service is used for an unlawful or harmful purpose

After an account ends, the team's data is retained for 30 days in backups, after which the data is permanently deleted (see the Privacy Policy).

7. Deletion of data

The user may at any time:

• Delete their own account from the Service settings — this deletes the user's coach profile, FCM push token and the teams in which the user is the only administrator (including members and completion history). If the team has other administrators, only the user's own membership ends.
• Request deletion of a child's data in accordance with the Privacy Policy — alternatively by email to privacy@minihiki.com.
• End a child's membership of a team — a coach may remove a child from a team from their own management panel.

Deletion of data from Firebase Firestore is immediate. Backups expire within 30 days.

8. Limitations of liability

8.1 Responsibilities relating to physical activity

The Service provides indicative exercise suggestions for children — it does not replace professional advice from a doctor or a sports instructor. The coach must ensure that:

• the exercises are suitable for the child's age, fitness level and state of health
• the child has no illnesses or injuries that restrict movement
• the training location is safe
• the child is supervised by an adult while exercising

The service provider is not liable for injuries, harm, changes in health or any other indirect or direct damage relating to the use of the Service.

8.2 Availability of the Service

The aim is to keep the Service available 24/7, but availability cannot be guaranteed. Planned maintenance windows are announced in advance in the app or by email. The service provider does not pay compensation for unexpected outages or for outages caused by third parties (Firebase, Apple, Google).

8.3 Liability for damages

The service provider's liability for damages is limited to at most the amount paid for the current billing period. The service provider is not liable for:

• indirect or consequential damage (e.g. loss of business, reputation, loss of opportunity)
• damage arising from the operation of or interruptions in third-party services (Firebase, App Store, Google Play, Stripe, Workspace, etc.)
• damage arising from the user's own negligence or incorrect use

This limitation does not apply to liability of the service provider arising from intent or gross negligence, nor to liability the limitation of which is prohibited by law (for example in respect of personal injury under the Finnish Tort Liability Act).

9. Information security and data protection

The processing of personal data is governed separately by the Privacy Policy, which forms part of these Terms.

• Passwords are stored hashed in Firebase Authentication
• The connection between the mobile application and the server interface is TLS-protected (HTTPS)
• Data is stored on servers located in the EU
• Data breaches are reported to users and authorities within 72 hours in accordance with GDPR Article 33

10. The service provider's right to amend these Terms

The service provider may amend these Terms as necessary. Material changes are notified to users:

• By email to the registered address at least 30 days before the changes take effect
• By an in-app notification

If the user does not accept the changes, they have the right to terminate the subscription without notice period before the changes take effect. Use of the Service after the changes is deemed to constitute acceptance of them.

11. Dispute resolution

11.1 Applicable law

These Terms are governed by Finnish law, excluding its conflict of law rules.

However, this choice of law does not deprive a consumer of the protection afforded to them by the mandatory consumer protection provisions of their country of residence (Rome I Regulation (EC) No 593/2008, Article 6). A consumer resident in another EEA country or in the United Kingdom therefore retains the consumer protection of their own country regardless of this section.

11.2 Consumer disputes

A user acting as a consumer has the right to:

• Obtain assistance from consumer advisory services (www.kuluttajaneuvonta.fi)
• Refer the dispute to the Consumer Disputes Board (www.kuluttajariita.fi)
• Use the EU online dispute resolution platform (ec.europa.eu/consumers/odr)

Consumers resident in another EU/EEA country or in the United Kingdom may also contact the corresponding consumer authority in their own country.

11.3 Business customers

If the contracting party is a business, disputes are resolved primarily through negotiation and secondarily in the District Court of Helsinki.

12. Other terms

• Force majeure: The service provider is not liable for disruptions in the delivery of the Service caused by force majeure (e.g. natural disasters, war, strikes, orders of authorities).
• Assignment: The user may not assign rights or obligations arising from these Terms to a third party without the written consent of the service provider. The service provider may assign the agreement in connection with a business transfer, in which case the user will be notified.
• Severability: If any provision of these Terms is found to be invalid, the remaining provisions remain in force.

13. Contact details

Questions about the terms of service or a subscription:

Email: support@minihiki.com

Questions concerning data protection:

Email: privacy@minihiki.com